Shipping policy

Shipping Policy — HOVX

Effective for orders from hovxwatches.com. Last updated: February 27, 2026.

For questions about shipping, contact us at support@hovxwatches.com.

1. Order Processing

All orders are processed within up to 5 business days from the date of purchase. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders or any unexpected delay, we will notify you via email.

2. Shipping Method & Delivery Time

Shipping Method Estimated Delivery Time Tracking
Free International Shipping 5–25 business days (varies by destination) Yes, tracking available

Delivery times are estimates and may vary due to customs processing, local postal delays, or other factors outside our control.

3. Shipping Costs

  • We offer FREE worldwide shipping on all orders.
  • Occasionally, promotional upgrades or priority handling may be offered during special campaigns.

4. International Shipping & Customs

  • Orders shipped internationally may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
  • Customs policies vary by country. Check with your local customs office for details before placing an order.
  • HOVX is not responsible for delays caused by customs clearance or local postal services.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. Tracking information may take 24–48 hours to update after shipment.

6. Shipping Address & Accuracy

  • Please ensure your shipping address is complete and accurate.
  • We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
  • For international shipments, include all required customs information to avoid delays.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, contact support@hovxwatches.com immediately with your order number and photos of the damaged packaging or items.

We will assist in filing a claim with the carrier and arranging a replacement or refund as appropriate.

8. Restrictions

Some products may be restricted or prohibited for shipment to certain countries. If a restriction applies to your order, we will contact you to arrange cancellation or alternative shipping options.

9. Contact Us

HOVX — This Shipping Policy applies to international customers and is provided for informational and commercial purposes only. It does not constitute legal advice. For specific legal questions, consult a qualified professional in your region.